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RETURNS AND EXCHANGES

We want you to be happy.

Any defective items can be returned to us within 7 days of delivery in their original condition.  All postage handled by us.

We are also happy to offer an exchange if you change your mind within 7 days of delivery.  In this case, however, postage will need to be handled by you.

 

SHIPPING

We currently ship all around Australia and New Zealand using two simple methods:

Standard shipping (Australia Post Parcel): 3 - 5 business days

Express shipping (Australia Post Express): 1 - 2 business days

In Australia, we have free shipping* for orders over $100.

For orders under $100, we charge $10 flat shipping for standard, and $15 flat shipping for express.

If you would like any items shipped to somewhere outside of Australia and New Zealand please contact us - info@jetchargeone.com.au

 

*Excludes some items such as the 5 meter Type 2 to Type 2 cable.  To be honest it's because we don't have the margin to cover free shipping :(